20 Real-Time SAP CO-IO Issues with Detailed Resolutions

1. Error: “Internal Order 1000001 Does Not Exist” in F-02

• Issue: Posting to internal order 1000001 in F-02 fails with: “Internal order 1000001 does not exist in company code 1000.”
• Cause: The internal order is not created or its validity period does not cover the posting date.
• Resolution:
  1. Go to KO03 (Display Internal Order), enter order 1000001 and controlling area 1000.
  2. If it doesn’t exist, create it in KO01 with validity (e.g., 01/01/2020 to 12/31/9999).
  3. If it exists, extend the validity period in KO02 to include 03/28/2025.
  4. Retry the posting in F-02.
• Outcome: The posting completes with the correct internal order.

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2. Issue: Internal Order Report (S_ALR_87013019) Shows No Costs

• Issue: Running S_ALR_87013019 (Internal Orders: Actual/Plan/Variance) shows no costs for order 1000002.
• Cause: No costs were posted to the internal order, or the selection criteria exclude the data.
• Resolution:
  1. Go to KOB1 (Internal Order Line Items), enter order 1000002 and period 03/2025.
  2. Verify if costs exist; if not, post a test entry in F-02 using cost element 400000.
  3. In S_ALR_87013019, adjust the selection (e.g., fiscal year 2025, period 03) and rerun.
• Outcome: The report displays the internal order costs.

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3. Error: “Internal Order Locked for Postings” in KB11N

• Issue: Reposting costs in KB11N fails with: “Internal order 1000003 is locked for postings.”
• Cause: The internal order is locked in its master data.
• Resolution:
  1. Go to KO02 (Change Internal Order), enter order 1000003.
  2. In the “Control” tab, uncheck “Lock Actual Postings” and “Lock Plan Postings.”
  3. Save and retry the reposting in KB11N.
• Outcome: The reposting completes successfully.

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4. Issue: Settlement Not Executing in KO88

• Issue: Running settlement in KO88 for order 1000004 does not transfer costs to the receiver.
• Cause: The settlement rule or receiver (e.g., cost center) is not defined.
• Resolution:
  1. Go to KO02, enter order 1000004, and navigate to the “Settlement Rule” tab.
  2. Define the receiver (e.g., cost center COST001) and settlement percentage (100%).
  3. Save and execute KO88 with the test run first, then post.
  4. Check KSB1 for the receiver’s postings.
• Outcome: Costs are settled to the receiver.

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5. Error: “No Authorization for Transaction KO01”

• Issue: A user cannot create an internal order in KO01 due to: “No authorization for transaction KO01.”
• Cause: The user lacks the required authorization.
• Resolution:
  1. Run SU53 to identify the missing authorization object (e.g., K_ORDER).
  2. Request the Basis team to update the user’s role in PFCG.
  3. Retest in KO01.
• Outcome: The user can create internal orders.

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6. Issue: Internal Order Budget Exceeded in F-02

• Issue: Posting to internal order 1000005 in F-02 fails with: “Budget exceeded for internal order 1000005.”
• Cause: The internal order’s budget limit is exceeded for the fiscal year.
• Resolution:
  1. Go to KO22 (Change Internal Order Budget), enter order 1000005.
  2. Increase the budget (e.g., by $5,000) for fiscal year 2025.
  3. Save and retry the posting in F-02.
  4. Alternatively, override the budget check in SPRO if authorized.
• Outcome: The posting completes within the budget.

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7. Error: “Period Not Open for Posting” in KB11N

• Issue: Reposting in KB11N for order 1000006 fails with: “Period 03/2025 is not open for controlling area 1000.”
• Cause: The controlling area period is closed.
• Resolution:
  1. Go to OKP1 (Maintain Controlling Area Periods), enter controlling area 1000.
  2. Open period 03/2025 for the relevant transaction (e.g., KB11N).
  3. Save and retry the reposting.
• Outcome: The reposting posts in the correct period.

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8. Issue: Internal Order Not Valid for Posting Date in F-02

• Issue: Posting to order 1000007 in F-02 fails with: “Internal order 1000007 not valid for posting date 03/28/2025.”
• Cause: The internal order’s validity period does not include the posting date.
• Resolution:
  1. Go to KO02, enter order 1000007.
  2. Extend the “Valid To” date to 12/31/9999 or beyond 03/28/2025.
  3. Save and retry F-02.
• Outcome: The posting completes with the updated validity.

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9. Error: “Settlement Profile Missing” in KO88

• Issue: Running settlement in KO88 for order 1000008 fails with: “Settlement profile missing.”
• Cause: The internal order type lacks a settlement profile.
• Resolution:
  1. Go to OKO6 (Define Settlement Profiles), create or verify a profile (e.g., INT_SETT).
  2. In KO01, check the order type (e.g., IN01) and assign the settlement profile.
  3. Save and rerun KO88.
  4. Check KOB1 for settlement postings.
• Outcome: The settlement executes successfully.

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10. Issue: Internal Order Costs Not Reflected in KOB1

• Issue: Costs posted to order 1000009 do not appear in KOB1 (Internal Order Line Items).
• Cause: The posting did not include a valid cost element or order number.
• Resolution:
  1. Go to F-02, verify the posting to order 1000009 with cost element 400000.
  2. Reverse the incorrect posting in KB61 if needed.
  3. Repost in F-02 with the correct order and cost object.
  4. Check KOB1 to confirm.
• Outcome: Costs are reflected in the internal order report.

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11. Error: “Receiver Cost Center Not Allowed” in KO88

• Issue: Settlement in KO88 fails with: “Receiver cost center COST002 not allowed for order 1000010.”
• Cause: The receiver cost center is not valid for the settlement rule.
• Resolution:
  1. Go to KO02, enter order 1000010, and check the “Settlement Rule” tab.
  2. Verify that COST002 is active and matches the controlling area.
  3. Update the settlement rule if needed and save.
  4. Rerun KO88 and check KSB1.
• Outcome: The settlement posts to the receiver cost center.

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12. Issue: Internal Order Plan Costs Not Copied in KPF6

• Issue: Copying plan data in KPF6 for order 1000011 does not reflect in KO03.
• Cause: The source or target version is incorrect in the copy settings.
• Resolution:
  1. Go to KPF6 (Copy Plan Data), enter controlling area 1000.
  2. Specify the source version (e.g., Version 0, 2024) and target version (e.g., Version 0, 2025).
  3. Include order 1000011 and execute the copy.
  4. Verify in KO03 for the target version.
• Outcome: Plan data is copied successfully.

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13. Error: “No Valid Sender Found” in KO88

• Issue: Running settlement in KO88 fails with: “No valid sender found for order 1000012.”
• Cause: The internal order has no costs to settle.
• Resolution:
  1. Go to KOB1, verify that order 1000012 has costs in period 03/2025.
  2. If no costs exist, post a test entry in F-02 using cost element 410000.
  3. Rerun KO88 with the updated order.
  4. Check KSB1 for settlement postings.
• Outcome: Costs are settled from the sender order.

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14. Issue: Overhead Costs Not Applied in KGI2

• Issue: Overhead calculation in KGI2 does not apply costs to order 1000013.
• Cause: The overhead rate is not defined for the internal order or cost element.
• Resolution:
  1. Go to KZZ2 (Maintain Overhead Rates), enter controlling area 1000.
  2. Define the overhead rate (e.g., 10% of cost element 400000) for order 1000013.
  3. Save and rerun KGI2 for period 03/2025.
  4. Check KOB1 for the overhead posting.
• Outcome: Overhead costs are applied correctly.

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15. Error: “Order Type Not Defined” in KO01

• Issue: Creating an internal order in KO01 fails with: “Order type IN01 not defined.”
• Cause: The order type is not configured in the controlling area.
• Resolution:
  1. Go to KOT2_OPA (Define Order Types), enter controlling area 1000.
  2. Verify or create order type IN01 (e.g., Internal Order for Projects).
  3. Assign it to the number range and save.
  4. Retry KO01.
• Outcome: The internal order is created with the defined order type.

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16. Issue: Internal Order Costs Reversed Unexpectedly in KOB1

• Issue: Costs for order 1000014 in KOB1 are reversed without user action.
• Cause: A reversal was triggered by a user or batch job (e.g., KB61 or settlement reversal).
• Resolution:
  1. Go to KOB1, filter for the reversed document and note the reversal document number.
  2. Check FB03 for the reversal details (e.g., user or job).
  3. Repost the entry in F-02 if the reversal was unintended.
  4. Restrict reversal access if needed.
• Outcome: The costs are restored or secured.

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17. Error: “Settlement Rule Missing” in KO02

• Issue: Updating an internal order in KO02 shows: “Settlement rule missing for order 1000015.”
• Cause: The settlement rule was not defined during order creation.
• Resolution:
  1. Go to KO02, enter order 1000015, and navigate to the “Settlement Rule” tab.
  2. Define a receiver (e.g., cost center COST003) and settlement percentage (100%).
  3. Save and execute KO88 to settle costs.
  4. Check KSB1 for the settlement.
• Outcome: The settlement rule is applied, and costs are settled.

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18. Issue: Internal Order Budget Not Available in KO23

• Issue: Checking the budget in KO23 for order 1000016 shows no available budget.
• Cause: The budget was not assigned or was fully utilized.
• Resolution:
  1. Go to KO22, enter order 1000016, and check the current budget.
  2. Increase the budget (e.g., by $10,000) for fiscal year 2025.
  3. Save and verify in KO23.
• Outcome: The available budget is updated.

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19. Error: “No Valid Cost Element Found” in KO88

• Issue: Settlement in KO88 fails with: “No valid cost element found for order 1000017.”
• Cause: The costs posted to the order lack a valid cost element.
• Resolution:
  1. Go to KOB1, check the cost elements for order 1000017.
  2. If invalid, reverse the posting in KB61 and repost in F-02 with a valid cost element (e.g., 400000).
  3. Rerun KO88 and verify in KSB1.
• Outcome: The settlement completes with valid cost elements.

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20. Issue: Internal Order Actual Costs Not Matching Plan in KO03

• Issue: Actual costs for order 1000018 in KOB1 do not match the planned costs in KO03.
• Cause: Postings were made to unexpected cost elements or the plan data is outdated.
• Resolution:
  1. Go to KOB1, check the actual costs for order 1000018 in period 03/2025.
  2. Compare with KO03 (Display Internal Order) for planned costs.
  3. Adjust the plan in KO12 or repost costs in KB11N if needed.
  4. Validate in S_ALR_87013019.
• Outcome: Actual and planned costs align.