1. Error: “No Profitability Segment Found” in VF01
Issue: Creating a billing document in VF01 fails with: “No profitability segment found for sales order 100001.”
Cause: The profitability segment (PA segment) is not derived due to missing characteristic values.
Resolution:
Go to KE4I (Condition Type to CO-PA Value Field Mapping), ensure the condition type (e.g., VPRS) is mapped to a CO-PA value field (e.g., VV010 – Sales Revenue).
In KE4H (Derivation Rules), check or create a derivation rule to populate characteristics (e.g., Customer, Product) from the sales order.
In VF01, retry creating the billing document and ensure the PA segment is populated.
Check KE24 (Actual Line Items) for the posted CO-PA document.
Outcome: The billing document posts with a profitability segment.
2. Issue: Value Field Not Updated in KE24 Report
Issue: The CO-PA line item report KE24 shows zero for value field VV010 (Sales Revenue) despite a billing document posting.
Cause: The condition type in SD is not mapped to the CO-PA value field.
Resolution:
Go to KE4I, verify that the SD condition type (e.g., VPRS) is mapped to value field VV010.
If missing, add the mapping (e.g., VPRS → VV010) and save.
Reverse the billing document in VF11 and repost in VF01.
Check KE24 for the updated value field.
Outcome: The value field reflects the correct sales revenue.
3. Error: “Characteristic Value Missing for Customer” in KE21N
Issue: Posting a manual CO-PA document in KE21N fails with: “Characteristic value missing for Customer.”
Cause: The mandatory characteristic (Customer) is not populated in the profitability segment.
Resolution:
Go to KEQ3 (Define Characteristics), ensure “Customer” is marked as mandatory.
In KE21N, enter the manual CO-PA document and specify a valid customer (e.g., CUST001).
Save and check KE24 for the posted document.
Outcome: The manual CO-PA document posts successfully.
4. Issue: CO-PA Document Not Generated from FI Posting
Issue: A direct FI posting to a G/L account (e.g., 400000) in F-02 does not generate a CO-PA document in KE24.
Cause: The G/L account is not mapped to CO-PA value fields.
Resolution:
Go to KEI1 (Define PA Transfer Structure for FI), create or verify a transfer structure (e.g., FI2COPA).
Map the G/L account 400000 to a CO-PA value field (e.g., VV020 – Cost of Goods Sold).
Reverse the FI posting in FB08 and repost in F-02 with a profitability segment.
Check KE24 for the CO-PA document.
Outcome: The FI posting generates a CO-PA document.
5. Error: “No Authorization for Transaction KE21N”
Issue: A user cannot post a manual CO-PA document in KE21N due to: “No authorization for transaction KE21N.”
Cause: The user lacks the required authorization.
Resolution:
Run SU53 to identify the missing authorization object (e.g., K_KEA_ERP).
Request the Basis team to update the user’s role in PFCG.